Privacy Policy

MyZipline is committed to protecting your privacy and developing technology that gives you the best Ziplines and the safest online shopping experience. This Statement of Privacy applies to the MyZipline.co.za website (the Website) and governs data collection and usage. By using the Website, you consent to the data practices described in this statement.

Protection of Personal Information Act, 2013 (POPI)

You acknowledge that by using the Website and by creating a user profile on MyZipline you will be providing MyZiplne with personal data, which may be protected by data protection legislation, including inter alia, the Protection of Personal Information Act, 2013 (POPI). You authorise MyZipline to process all such personal data on any of our servers anywhere in the world and to transmit any such personal data to any Affiliate for the purposes of interacting with the functionality of the MyZipline website and in furtherance of MyZipline’s legitimate interests including statistical analysis and marketing of our services. You also authorise us to process and transmit your personal data in the manner contemplated below in this Statement of Privacy. For purposes of this Statement of Privacy, "Affiliate" means any member of the MyZipline Limited group of companies, including without limitation, any subsidiary, sub-subsidiary, holding company, fellow subsidiary of any holding company of MyZipline Limited.

Collection of your Personal Information

MyZipline collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. MyZipline also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites. There is also information about your computer hardware and software that is automatically collected by MyZipline in certain instances. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by MyZipline for the operation of our services, to maintain quality of the services, for marketing purposes, to provide general statistics regarding use of the MyZipline Website and in the furtherance of MyZipline’s other legitimate interests (including transmission of this information to our Affiliates). Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through MyZipline’s public message boards, this information may be collected and used by others. Note: MyZipline does not read any of your private online communications. MyZipline encourages you to review the privacy statements of websites you choose to link to from MyZipline so that you can understand how those websites collect, use and share your information. MyZipline is not responsible for the privacy statements or other content on websites outside of the MyZipline Websites (including Websites of our Affiliates).

Use of your Personal Information

MyZipline collects and uses your personal information to operate the MyZipline Website and deliver the services you have requested. MyZipline also uses your personally identifiable information to inform you of other products or services available from MyZipline and its affiliates. MyZipline may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. MyZipline does not sell, rent or lease its customer lists to third parties. MyZipline may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, MyZipline may share data with trusted partners and their administrators in order to process the investments. to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MyZipline, and they are required to maintain the confidentiality of your information. MyZipline does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. MyZipline keeps track of the Websites and pages our customers visit within MyZipline, in order to determine what MyZipline services/content is the most popular. This data is used to deliver customized content and advertising within MyZipline to customers whose behaviour indicates that they are interested in a particular subject area. MyZipline will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the provisions of any law in force from time to time or comply with legal process served on MyZipline or the Website; (b) protect and defend the rights or property of MyZipline; and, (c) to protect the personal safety of users of MyZipline, or the public.

Use of Cookies

The MyZipline Website uses "cookies" to help you personalise your online experience. When using the MyZipline website you acknowledge that we make use of cookies and you expressly give MyZipline consent to use cookies. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise MyZipline’s pages, or register on the MyZipline website or services, a cookie helps MyZipline to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same MyZipline Website, the information you previously provided can be retrieved, so you can easily use the MyZipline features that you customised. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the MyZipline Website you visit.

Remarketing

MyZipline makes use of remarketing or a similar audiences feature on the MyZipline website. For example, we may use Google’s "remarketing" service to target our ads to you based on your prior use of the MyZipline Website, this means that when you visit other sites in Google’s content network, you may see MyZipline adverts. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Security of your Personal Information

MyZipline secures your personal information from unauthorised access, use or disclosure. MyZipline secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement of Privacy

MyZipline will occasionally update this Statement of Privacy to reflect company and customer feedback. MyZipline encourages you to periodically review this Statement of Privacy to be informed of how MyZipline is protecting your information.

Contact Information

MyZipline welcomes your comments regarding this Statement of Privacy. If you believe that MyZipline has not adhered to this Statement, please contact MyZipline at support@MyZipline.co.za.